Sales Policy for Borcelle – Premium Lipstick Brand

Effective as of December 18, 2024

Welcome to Borcelle, your premier destination for high-quality, luxurious lipsticks. We are committed to delivering the finest cosmetic products that enhance your beauty with every application. This Sales Policy outlines the terms and conditions of purchasing from Borcelle and applies to all orders made through our official website and other sales channels.

Our sales policy ensures a smooth, secure, and efficient shopping experience for all customers. Please read this policy carefully before making any purchase. By placing an order, you agree to the terms outlined below.

  1. Product Availability All products listed on our website besttopix.com are subject to availability. While we strive to keep our product listings up to date, there may be instances where items become out of stock due to high demand. In the case of product unavailability, we will notify you promptly and offer alternatives or issue a full refund. For assistance, you can contact us via our hotline +1 3156 3912 75 or email info@besttopix.com.

  2. Order Processing and Payment Orders are processed upon receipt of payment. We accept a variety of payment methods, including credit cards, PayPal, and other secure online payment gateways. All prices listed on our website are in USD and inclusive of taxes unless otherwise stated. Payment is due at the time of purchase, and your order will be shipped after successful payment verification.

  3. Shipping and Delivery Once your order is processed, we strive to ship it within 1-3 business days. Delivery times depend on your location, and we offer both standard and expedited shipping options. Shipping fees will be calculated at checkout. Please ensure that your shipping address is correct at the time of purchase to avoid any delivery delays. If there are any issues with your delivery, please reach out to our customer service team via info@besttopix.com for assistance.

  4. International Orders We are pleased to offer international shipping. However, please be aware that customs duties, taxes, and fees may apply, which are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges before placing your order.

  5. Returns and Exchanges At Borcelle, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, you may return it within 30 days from the date of receipt. To be eligible for a return, the product must be unused and in its original packaging. Please contact us at info@besttopix.com for return instructions. Shipping fees for returns are the responsibility of the customer, unless the product is defective or damaged upon arrival.

  6. Defective or Damaged Products If you receive a defective or damaged product, please contact us immediately at info@besttopix.com or call our hotline +1 3156 3912 75. We will arrange for a replacement or a full refund, depending on your preference. Be sure to include your order number, a description of the issue, and any relevant photos of the damaged product to help us process your claim promptly.

  7. Order Cancellations Orders can be canceled within 24 hours of placement. If you need to cancel your order, please contact us as soon as possible by email at info@besttopix.com or call our hotline +1 3156 3912 75. Once the order has been shipped, cancellations are no longer possible, but you may initiate a return once the product is delivered.

  8. Customer Service We are here to assist you with any questions or concerns regarding your purchase. Our customer service team is available Monday through Friday, from 9 AM to 6 PM (ET). You can reach us by email at info@besttopix.com or by phone at +1 3156 3912 75. Our dedicated team will provide prompt responses to ensure that your experience with Borcelle is exceptional.

  9. Security and Privacy We prioritize your privacy and security. All personal information collected during your shopping experience, including payment details and shipping information, is protected by state-of-the-art encryption technology. For more details on how we protect your information, please review our Privacy Policy available on our website besttopix.com.

  10. Changes to the Sales Policy Borcelle reserves the right to update or modify this sales policy at any time without prior notice. Any changes will be posted on our website, and the updated policy will become effective immediately. We recommend reviewing our sales policy periodically to stay informed about any updates.

For any further questions or assistance, feel free to contact us at our email info@besttopix.com or visit our website besttopix.com.

Thank you for choosing Borcelle for your premium lipstick needs!